Job Benefits
JOB BENEFITS
Free gym & leisure membership
Recommend a friend scheme upto £300 per candidate *T&Cs apply
Employee 20% discount on:
Accommodation
Food & Beverage
Beauty treatments & products
Any clothing or gift purchase
50% off local bus service
Working Benefits
Christmas and Boxing Day Off (subject to specific job role and annual review)
Affordable staff accommodation available
Access to Employee support and benefits porthole
Free lunch on working days
Evening snacks for late shift crew
Senior Spa Therapist
Job Salary
Contract Length
Department
A typical day in the life of a Senior Spa Therapist: Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs. Lead, mentor and support Spa Therapists, ensuring a culture of continuous learning and professional growth. Liaise and support the Spa and Leisure Management team. Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all guests. Ensure the proper use of spa equipment and maintaining high standards of cleanliness. Build and maintain strong guest relationships, encouraging repeat visits and referrals. Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations. Maximise revenue opportunities in accordance with your targets and seek assistance if you need additional support or training. Stay informed about the latest industry trends and techniques to continuously enhance your skills. Monthly stock takes and ordering. Adhering to all company health and safety guidelines.
What we are looking for:
Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent. Proven experience as a Spa Therapist. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had knowledge and experience of Ishga and Germaine de Cappuccini products along with experience of guiding, managing and motivating teams to bring collective success.
It would also be beneficial if you had proven experience of upselling and cross-selling to maximise profits.
Maximum of 5 hours of massage in any one shift/ day.